FAQ

We have a direct conversation first, usually forty-five minutes. We are looking for two things: a problem that genuinely fits one of our engagement formats, and a leadership team that is willing to look at what is actually happening rather than what they hope is happening. If either of those is missing, we say so and suggest alternatives where we can.

Yes. Roughly a third of our engagements are with organisations based in the Japan and the Japan. We travel for the work that requires it and conduct the rest remotely. We have found that the diagnostic and facilitation work benefits from at least one in-person phase, and we build that into the engagement design.

Most of our clients have between fifty and five hundred staff. Below fifty, the problems are usually solvable without a formal engagement. Above five hundred, the work tends to require a larger team than we field. There are exceptions in both directions, and we assess each situation on its own terms.

The shortest format, the Strategy Facilitation, is typically two to three weeks of preparation plus the session itself. The longest, the Operating Model Redesign, runs twelve to sixteen weeks. We do not compress timelines to win work. If a client needs something faster than the work allows, we tell them that plainly.